Travel and Earn | Vacabee App

Updated June, 2023

This Privacy Policy describes how MSG Solutions USA, LLC (``Vaccabee,`` ``we,`` ``us,`` or ``our``) collects, uses, and discloses information about you when you use our website, http://vaccabee.com (the ``Website``) and associated services, your rights in determining what we do with the information we collect, and how to contact us.

Collection of Information

We collect personal information when you give us the information, we collect it automatically, and we receive it from others. This includes information that can identify you (“personal information”), such as your telephone number, postal and email addresses, and payment information. You give us your personal information when you create an account on our Website, sign up to receive offers or information about our services, or make a booking for travel-related products or services on our Website. We also collect such information through automated technology such as cookies placed on your browser, with your consent where applicable, when you visit our Website. We also receive information from business partners and other third parties which help us improve our Website and associated services, maintain accurate records, potentially detect and investigate fraud, and market our services more effectively. We may also collect some non-personal information about your computer and your online activity when you visit our website. For example, we may collect what web browser software you use to access the site and referring website, your IP address, operating system, and other technical information. For more information about cookies, see the Cookies and Tracking Technologies section below.

Use of Information

We use your personal information for various purposes as follows:

To book requested travel or facilitate hotel or vacation property bookings
To provide services related to your bookings and/or your account on the Website
To process transactions and payments,
To administer our reward program
To collect and enable your reviews for travel products, services, and accommodations booked through our Website
To maintain your search and travel history and preferences

We also use your personal information to facilitate communications and marketing, including:

To respond to your questions and requests for information
To enable communication between you and suppliers of travel-related products and services offered on our Website, such as hotels, excursions, and vacation properties
To contact you to provide information related to your travel bookings and confirmations
To communicate with you for marketing or other purposes as described in this Privacy Policy.

We may also use your personal information for other business purposes and compliance, such as:

To monitor or record calls, chats, and other communications with our customer service representatives, and Website communications between you and our suppliers for training, quality control, and dispute resolution purposes
To create aggregated or otherwise anonymized or deidentified data, which we may use and disclose without restriction where permissible
To verify your identity and prevent and investigate fraud and unauthorized activities
To comply with applicable laws and respond to law enforcement and other legal authorities

Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information as follows:

Service Providers. We may share your personal information with third party companies and individuals we employ to facilitate the services offered through the Website (``Service Providers``); to provide services on our behalf, to perform Website-related services, or to assist us in analyzing how our Website and associated services are used.

Analytics. We may use third-party Service Providers to monitor and analyze the use of our Website.

Advertising. We use third-party advertising companies to serve ads when you visit our Website. These companies may use aggregated information (not including your personally identifiable information) about your visits to the Website and other websites in order to provide advertisements about goods and services that may be of interest to you. If you would like more information about this practice and to understand your choices about not having this information used by these companies, please visit: http://www.networkadvertising.org/managing/opt_out.asp

Business Transaction. If Vaccabee is involved in a merger, acquisition, or sale of assets, your personal information may be transferred in such transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Law Enforcement. Under certain circumstances, Vaccabee may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or governmental agency of competent jurisdiction.

Legal Requirements. We may disclose your personal information if we have a good faith belief that such disclosure is necessary:

To comply with our legal obligations
To protect and defend our rights or property
To prevent or investigate possible fraud or other wrongdoing in connection with the Website
To protect the personal safety of users of the Website or the public
To protect us from legal liability

Retention of Information

Vaccabee will retain your personal information only for so long as it is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain information about your usage of the Website for internal analysis purposes. This usage information is generally retained for a shorter period of time, except when used to strengthen the security or improve the functionality of our Website, or if we are legally obligated to retain this data for longer time periods.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

External Links

If any part of this website links you to other websites, those websites do not operate under this Privacy Statement. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Children’s Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Transfer of Data

Your information, including personal information, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside of the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies, such as web beacons and pixels, to collect information about your usage of our website. Cookies are small files that are stored on your computer or mobile device when you visit our website. We may use cookies to remember your preferences, analyze traffic patterns, and customize your experience on our website. Cookies are used to collect info, including IP address, device ID, viewed pages, browser type, browsing info, operating system, Internet service provider, timestamp, whether you have responded to an advertisement, a referral URL, and features used or activities engaged in on the website The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. This site may also use web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a web page. We use web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use web beacons to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings. If you have any questions about our use of cookies or other technologies, please contact us at the email address below.

California Residents

This section supplements the Privacy Policy and applies only to California residents. Pursuant to the California Consumer Privacy Act (“CCPA”), California residents have certain rights with respect to their “personal information,” as defined in the CCPA.

The CCPA requires that we provide the categories of personal information we collect or have collected in the last 12 months, they include:

Identifiers (including IP addresses, first and last name, username, email address, unique personal identifiers, and other similar identifiers)
The categories of personal information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80) (including name)
Commercial information (including transaction history information)
Internet and other electronic activity information (including browsing history, search history, online behavior, and data regarding your interactions with websites and services)
Inference information (including additional products or services we think may be of interest to you)

Please note, personal information, as defined by the CCPA, does not include de-identified or aggregated customer information.

Pursuant to the CCPA, we do not “sell” personal information and have not sold any personal information in the past 12 months. As such, there is no need to opt-out of the sale of your personal information. We use and disclose the above categories of personal information consistent with the business purposes discussed throughout this Privacy Policy.

Under the CCPA, California residents may request:

The categories of personal information we have collected or disclosed about you
The categories of sources of such personal information
The business or commercial purpose for which we have collected such personal information and the categories of third parties with whom we disclose such personal information
The specific personal information we have collected about you
That we delete personal information that we have collected about you; and
To opt-out of the sale of personal information, and whether we have sold your personal information to any third parties and for what purpose

We will not discriminate against you for exercising any of these rights. However, certain information may be exempt from requests under the law.

Please note, the above-mentioned requests pursuant to the CCPA may only be made 2 times within a 12-month period at no charge. We reserve the right to deny or charge a reasonable fee with respect to meeting additional requests during any such 12-month period. Moreover, any information we provide per such request will only include information that we have collected over the previous 12 months from the date of such request.

For your protection, we will need to verify your identity before complying with your request. Accordingly, you may need to provide us with personal information, such as your first and last name and email address. Please note, if there is no personal information that we can verify, we may be unable to complete your request. We will attempt to respond to all verifiable requests within 45 days of receipt of such requests. To designate an authorized agent to make such requests on your behalf, in addition to the foregoing, you will need to provide a written authorization or power of attorney that is signed by you.

If you are a California resident and would like exercise any of the above rights pursuant to the CCPA, please contact us via email at [email protected].

European Economic Area Residents

This section supplements the Privacy Policy regarding the General Data Protection Regulation (“GDPR”), a European Union regulation that applies only to “data subjects” of the European Economic Area (``EEA``) with respect to the processing of their “personal data,” as such terms are defined in the GDPR. Pursuant to the GDPR, such data subjects that access the Website from the EEA have certain data protection rights with respect to their personal data. Vaccabee aims to take reasonable steps to allow you to exercise such rights.

If you access the Website from the EEA, Vaccabee`s legal basis for collecting and using the personal data described in this section depends on the personal data we collect and the specific context in which we collect it. Vaccabee may process your personal data because:

We need to perform a contract with you
The processing is in our legitimate interest and it`s not overridden by your rights
To comply with the law

In certain circumstances, you have the following data protection rights:

The right to access your personal data
The right to rectify or update inaccurate or incomplete personal data
The right to obtain the deletion, in certain circumstances, of your personal data.
The right to object to our processing of your personal data for certain purposes.
The right to request that we restrict the processing of your personal data.
The right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings on the Website. If you are unable to perform these actions yourself, please contact us to assist you.

For the purpose of this Privacy Policy, with respect to your personal data, we are the ``data controller``, as such term is defined in the GDPR.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Website and updating the ``Last Updated`` date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].

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